Last updated: June 26, 2026
Vramkah places the highest importance on the protection of your privacy, the security of your personal data and the security of payments. This policy aims to inform you transparently about how Vramkah collects, processes, uses, shares and protects your personal data, in full compliance with the General Data Protection Regulation (GDPR - EU Regulation 2016/679) and applicable French law.
1. Data Controller
The data controller is:
Vramkah
Registered office: 71 impasse Charles Cros, 34490 Lignan-sur-Orb, France
SIRET: 10251643200014
VAT Number: FR41102516432
Email: info@vramkah.fr
Phone: +33 7 49 46 24 91
2. Personal Data Collected
We collect the following categories of data:
- Identification and contact data: name, surname, postal address, email address, phone number.
- Order-related data: selected products, quantities, price, payment method, delivery and billing address.
- Customization data: texts, logos, colors and visuals you provide in the frame configurator.
- Technical and navigation data: IP address, browser type, operating system, pages visited, connection date and time, cookies.
3. Purposes and Legal Basis of Processing
Your data is processed for the following purposes:
- Execution and management of your orders (legal basis: contract performance)
- Management of your customer account and after-sales service
- Product delivery and parcel tracking
- Compliance with legal obligations (invoicing, accounting, legal warranties)
- Website improvement, statistical analysis and user experience
- Sending newsletters and commercial offers (legal basis: consent)
4. Payment Security
The security of transactions is an absolute priority for Vramkah:
- All payments are processed by specialized PCI-DSS certified providers (PayPal and others).
- No credit card data is stored on our servers.
- The website uses an SSL/TLS certificate (secure HTTPS connection).
- Enhanced 3D Secure authentication is activated when available.
- All communications are encrypted.
5. Data Security Measures
We implement all appropriate technical and organizational measures:
- HTTPS protocol across the entire site
- Encryption of sensitive data
- Strictly limited access to authorized personnel only
- Regular and secure backups
- Protection against attacks (firewall, security updates)
- Staff training on data protection
6. Data Retention Period
Data is retained only for as long as necessary:
- Order data: 5 years from the last order
- Customer account data: until account deletion or 3 years of inactivity
- Marketing data: until withdrawal of consent
- Cookies: maximum 13 months
7. Recipients of Your Data
Your data may be transferred to the following recipients:
- Shipping and delivery providers
- Payment providers (PayPal)
- Website host (OVH SAS)
- Competent authorities upon legal request
No sale, rental or transfer of personal data for commercial purposes is carried out.
8. Your Rights (GDPR)
Under the GDPR, you have the following rights:
- Right of access to your data
- Right to rectification of inaccurate data
- Right to erasure (“right to be forgotten”)
- Right to restriction of processing
- Right to object
- Right to data portability
- Right to withdraw consent at any time
To exercise these rights, please write to us at info@vramkah.fr. We will respond within a maximum of one month.
9. Cookies and Trackers
For more information on the use of cookies, please consult our Cookie Policy.
10. Complaints and Contact
In case of complaint, you can contact the CNIL at www.cnil.fr.
For any questions regarding this policy, feel free to contact us at info@vramkah.fr.